Refund policy

Natural Ingredients & Customer Satisfaction: Here at Heritage Tallow Shoppe our products (excluding soaps) are "made to order' to ensure that all customers are receiving the freshest product with the longest shelf life possible. The nature of all the ingredients that we have chosen to feature in our natural products are perishable. We also opt not to include any preservatives or additives that would adulterate the purity and quality of what we are trying to offer to our customers. Because of this made to order process and the nature of our products we do not except returns or offer refunds on any of our products after 30 days after purchase date. We also do not reshelve or restock once they have left Heritage Tallow Shoppe. Customer satisfaction is very important to us and if you are not completely satisfied with your purchase please reach out to us via email to resolve any issues or questions you might have.
Damages or Defects: In the event that you receive a damaged or defective item please contact us within 72 hrs and we will do our very best to resolve the issue in a timely manner to ensure your satisfaction with our customer service.

We reserve the right to modify or update our policies at any time without notice. Any changes will be reflected on our policy and encourage customers to review. By purchasing for Heritage Tallow Shoppe you acknowledge that you have read, understand and agree with the terms of our policies listed above. Please contact us with any questions or concerns you may have before purchasing.